1. Use of the Website
You may use the Website only for your own non-commercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Website and are responsible for the consequences of such communications.
Any other use of the Website requires the prior written consent of Cbm Giftings. You may not otherwise copy, modify, or distribute the contents of this Website without the prior written consent of Cbm Giftings. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Website, in whole or in part.
Cbm Giftings requires You to agree not to use the Website, and specifically prohibits any use of the Website, for any of the following purposes:
A. Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity.
B. Posting any information which is untrue, inaccurate or not your own.
C. Engaging in conduct that would constitute a criminal offence or give rise to civil liability or otherwise violate any law or regulation.
D. Attempting to interfere in any way with the Website’s network security, or attempting to use the Website to gain unauthorised access to any other computer system.
E. Using the Website to drop ship merchandise to third parties.
2. Indemnification
You agree to indemnify, hold harmless, and defend Cbm Giftings, its parent, subsidiaries, divisions, and affiliates, and their respective partners, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defence, including attorneys’ fees, in any way arising from or related to your illegal use of the Website, your violation of these Terms or the Privacy Policy, defamatory or infringing content posted to the Website by You, or Your violation of any law or the rights of a third party.
3. Notices and Electronic Communication
When You visit the Website or email Cbm Giftings, You are communicating with Cbm Giftings electronically. By communicating with Cbm Giftings, You consent to receive communication from Cbm Giftings electronically.
Cbm Giftings will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that Cbm Giftings provides to you electronically satisfy any legal requirement that such communication is in writing.
4. Terms and Conditions are Binding on all Purchases
A. All orders are deemed offers for You to purchase our products and/or services. Cbm Giftings may accept your offer by issuing a confirmatory email and/or mobile confirmation of the products specified in Your order. Cbm Giftings' acceptance of each such offer is expressly subject to and conditioned on Your assent to these Terms and Cbm Giftings' Privacy Policy.
B. Cbm Giftings reserves the right, with or without prior notice, to do any one or more of the following:
(i) Limit the available quantity of or discontinue any product or service.
(ii) Impose conditions on the honouring of any coupon, coupon code, promotional code, or other similar promotion.
(iii) Bar You from making or completing any or all sale transaction(s).
(iv) Refuse to provide You with any product or service, subject to applicable law.
C. You agree that by placing an order on the Website, You are entering into a binding contract with Cbm Giftings and agree to pay all charges and taxes that may be incurred by you or on your behalf through the Website, at the price(s) in effect when such charges are incurred including, without limitation, all shipping, taxes and handling charges.
5. Product Information and Inventory
Excluding any content that may be submitted by You from time to time, Cbm Giftings strives to ensure that the information on the Website is complete and reliable.
Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which Cbm Giftings may correct without liability, subject to applicable law.
Cbm Giftings also reserves the right to limit quantities purchased by You and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged), subject to applicable law.
Cbm Giftings does not guarantee that all products described on the Website will be available.
6. Payment
All payments must be received by Cbm Giftings prior to shipment of the Order.
Cbm Giftings accepts payment by net banking, credit card, debit card and cash on delivery, where available. Any applicable cash-on-delivery charges will be displayed at checkout before the order is placed.
7. Order Processing
A. Orders received are usually processed within 5–6 Business Days.
For the purpose of these Terms, the term “Business Days” shall mean a day, not being a Saturday or Sunday, on which banks in India are open for normal banking business.
B. Cbm Giftings provides expedited shipping options, subject to availability.
8. Shipping and Handling
A. Cbm Giftings offers standard shipping across India on eligible products. Standard shipping and express shipping options are available on products based on availability and shall be charged in addition to the price of the selected product. Shipping fees shall be displayed at checkout.
B. You acknowledge that shipping and delivery schedules are estimates only and cannot be guaranteed. Cbm Giftings will make reasonable efforts to deliver orders within the estimated timelines. Any limitations of liability shall be subject to applicable law.
Title and risk of loss and damages pass on to you upon product delivery or service being rendered to You, subject to applicable law.
C. Shop orders will generally be shipped within 6–8 Business Days of being processed, for all in-stock items. Cbm Giftings will email your tracking information as soon as possible.
9. Return of Products and Replacements
A. Cbm Giftings offers a replacement policy for eligible products sold on its Website, subject to the following conditions:
i. You must notify Cbm Giftings of any defect within 24 hours from the date of receipt of delivery of the products, wherever reasonably possible. Eligible reasons may include damage during shipment, packaging defects, incomplete packaging, wrongly delivered products or incorrect products. Products should be returned in their original packaging wherever available and reasonably possible.
ii. Cbm Giftings shall not be held responsible for minor variations in the appearance or display of products on its Website, provided the product substantially matches its description.
iii. In the event that You fail to inform Cbm Giftings within the stipulated time frame and conditions set out above, Cbm Giftings reserves the right to review the replacement request on a case-by-case basis, subject to applicable consumer protection laws.
iv. Cbm Giftings will replace or repair the defective product depending upon the applicable product warranty, at no extra cost where the defect is covered. Cbm Giftings will try to replace the specific product ordered. However, Cbm Giftings reserves the right to offer an alternate product in case the returned product is out of stock or production, with the customer's consent.
v. The return and replacement policy may have certain reasonable exclusions, including customised products, complimentary gifts and food items, except where replacement or refund is required under applicable law.
10. Refund Policy
A. Refunds, where applicable, shall be processed in accordance with the applicable return, cancellation and refund policy of Cbm Giftings.
B. Nothing in this clause shall restrict or exclude any refund, replacement or other remedy available to customers under applicable Indian consumer protection laws.
11. Order Changes and Cancellation
A. Any product additions, quantity changes or specification changes requested for accepted orders will be subject to approval by Cbm Giftings and may be reflected in the updated order details.
B. Cbm Giftings may cancel an accepted order before shipment if payment is not successfully processed, the payment method is not approved, or other legitimate issues arise with the payment mode selected by You. Any amount paid for a cancelled order shall be refunded where applicable.
C. Cancellation conditions for memberships, contests, discounted schemes and promotional offers shall be communicated separately, subject to applicable law.
12. Gift Card Product Features
A. Cbm Giftings Gift Cards shall be valid for 365 days from the date of purchase, unless otherwise specified.
B. Gift cards may feature designs suitable for different occasions. Customers may write personal wishes for their loved ones, wherever this facility is available.
C. Customers can choose from available gift card denominations displayed on www.cbmgiftings.com.
D. The receiver can apply the six-digit alphanumeric gift card code on www.cbmgiftings.com using the applicable gift card redemption option.
E. Cbm Giftings Gift Cards cannot be refunded or returned, except where required under applicable law.
F. Cbm Giftings Gift Cards are redeemable across eligible products on www.cbmgiftings.com, excluding other gift cards unless expressly permitted.
13. Applicable Law and Dispute Resolution
These Terms and Conditions shall be construed in accordance with and governed by the laws of India.
All disputes arising out of or relating to these Terms and Conditions shall be subject to the jurisdiction of the competent courts in New Delhi, subject to applicable laws and consumer rights.